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Terms & Conditions

Kindly read the terms and conditions carefully:

  1. Introduction

AskApollo Health Information Library is an initiative by Apollo Hospitals (“Apollo Hospitals Enterprise Limited”, “AHEL”) to educate the general public and patients with information on health and wellness. The usage of AskApollo online Health Information Library (“AskApollo Health Library”, “Website”, “Site”, “Platform” by any user (“You”, “Yours”) is subject to terms and conditions outlined in these Terms and Conditions (“Agreement”) along with the privacy policy given here: http://hlcheck.askapollo.com/healthlibrary/privacy-policy/

Any changes made by AHEL on any of the Terms and Conditions at any time will be applied effectively upon posting the Terms and Conditions on the AskApollo Health Library platform.

  • Access and Use

You can subscribe to AskApollo Health Library for daily newsletters, doctor-approved health artilces, tips, videos, and other information (as defined in these Terms and Conditions), only if in agreement with the given Terms and Conditions. In case of any disagreement, users are kindly requested to forbear from using this platform. Users can avail of the subscription using their email address, free of cost. The subscriptions are offered on an individual basis only.

You have to adhere to the following eligibility criteria to use AskApollo Health Library:

  1. This site should not be used for any unlawful activities or transmission of obscene/threatening/harassing/false information and services.
  2. Hacking/disabling/interfering with the services of this website are strictly punishable.
  3. Using this site for any purpose that violates domestic, state, national or international laws is strictly prohibited
  4. Users must not make any commercial use out of the information provided on the platform.

You are responsible for all activities that occur under the concerned user ID and password.

  • Termination

Users who wish to unsubscribe from the service may do so by discontinuing/cancelling their subscription. However, AHEL holds complete authority to terminate/discontinue/suspend the account of any user at any time without prior notice in case the user’s conduct is deemed unethical or immoral or is standing against applicable acts, laws, rules and regulations of these Terms and Conditions.

  • Other Conditions

Content on this site is subject to changes without notice. Errors will be identified and rectified by Apollo Hospitals Enterprise Limited (AHEL) only. The services, products, and content offered on AskApollo Health Library are solely for educating the general public on routine health and wellness, medications and procedures. The content must not be substituted for medical advice, treatment, and diagnosis provided by medical experts.

In case of any medical emergency or diagnosis, users must consult their health care provider for medication and treatments. Any questions or advice on any medical problem or consultations must immediately be put forward to the qualified medical professional. In case of any emergency, dial 1066, our round-the-clock emergency services or call for emergency medical help near you.

  • Disclaimer

You understand and agree that AskApollo health library and any services, content or information contained on or provided by AskApollo health library is provided on an “as is” basis. AskApollo health library does not guarantee that the use of the platform will be free from technological difficulties including, but not limited to, unavailability of information, downtime, service disruptions, viruses or worms.

  • Third-party Websites

Links (if any) to any third-party sites or resources provided on the platform are for the sole purpose of information only. We do not accept any responsibility for any damage or loss arising from the use of these websites/platforms. AHEL does not warrant the functionality, purpose or the representation of the content or the third-party websites, nor guarantee the goods or services made available by such third-party sites. Using such a link to visit the third-party websites/platforms implies full acceptance of these Terms and Conditions.

AHEL, its group entities, affiliates, or their respective directors, officers, employee, agents and vendors shall not be held responsible or liable for any actions, claims, demands, losses, damages, personal injury, costs, charges and expenses which you claim to have suffered, sustained or incurred, directly or indirectly, on account of your use or access of third-party websites/platforms.

  • Applicable Legislation and Jurisdiction

The applicable laws in India govern the use of AskApollo Health Library. Any dispute or claim related to the use of AskApollo Health Care is subject to the exclusive jurisdiction of the courts Sin Chennai, India.

  • Contact Information

If you have any grievances or queries regarding the services, Terms and Conditions, and Privacy Policy of AskApollo Health Library, you may contact us at info@apollohospitals.com

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